Help and support

We want to help you find the information and support you need as quickly and easily as possible. Most questions can be answered using the detailed guidance on our website — so we encourage you to explore the relevant sections before contacting Candidate Services.

Using the resources will save you time and help reduce delays during busy periods.


Get help with common topics

Registration and booking

For everything about registering for the SQE and booking your assessments, please visit our Registering and Booking sections. These areas contain step-by-step guides and FAQs to help you complete these processes smoothly.


Reasonable adjustments

If you require reasonable adjustments for your assessments, you can submit your requests and supporting evidence through your candidate account once registered.

Learn more about reasonable adjustments


Exemptions

Exemptions are granted by the SRA only and must be applied for directly with them. If you have an exemption, enter your SRA exemption number in your account before booking.

Learn more about exemptions


Policies and terms

All key policies including assessment regulations, accessibility statements, and terms and conditions are available on our Policies page.

View policies


Payment vouchers

If your employer or training provider is purchasing vouchers to cover your assessment fees, all the information you need about voucher payments and usage is available online.

Learn about voucher payments

Voucher terms and conditions


Mitigating circumstances

If unexpected circumstances affect your assessment performance, submit a mitigating circumstances form via your candidate account immediately.

Learn about mitigating circumstances


Subject access requests

You can request a copy of your personal data and any other information we have about you through a subject access request (SAR).

Privacy policy

Subject access request form


Complaints

If you need to raise a complaint or request a review of a complaint, all details and forms are available online.

Complaints information


Contact Candidate Services

If you can’t find the answer to your question on the website, and the categories above don’t help, contact SQE Candidate Services directly via email or phone.

Telephone number: 0203 486 3080. UK phone lines are open Monday to Friday, 8am - 6pm.

Email: enquiries@sqe.sra.org.uk

Kaplan SQE
Spring House
Main Building
40 - 44 Holloway Road
London
N7 8JL

Please try to use the website resources first — it’s the fastest way to get the help you need and helps keep phone lines free during busy periods.

Contact the SRA

If your query is not related to the SQE assessments or administration of the assessments, please contact the SRA.

Ready to register for the SQE?

Create your personal SQE account and book your assessments.

Register for SQE 

Have you passed the SQE?

Find out what happens after passing the SQE and admission to the roll of solicitors.

Learn more

Ready to register for the SQE?

Create your personal SQE account and book your assessments.

Register for SQE 

Have you passed the SQE?

Find out what happens after passing the SQE and admission to the roll of solicitors.

Learn more about Have you passed the SQE?