Terms and Conditions for Voucher Purchase

Last updated: 7 June 2021

Part A - Introduction




Candidate Representative has the meaning set out in paragraph 2.1;


Kaplan SQE has the meaning set out in paragraph 2.3;


SQE has the meaning set out in paragraph 2.1;


SQE Team means the SQE Team as described at paragraph 2.4; and


SRA has the meaning set out in paragraph 2.2.


Information about the SRA


These terms and conditions apply to the purchase of a voucher(s) by a training provider, employer or other person or entity (a “Candidate Representative”) for the payment of booking fees for assessments which form part of the Solicitors Qualification Examination (the "SQE").


The SQE assessments are provided by the Solicitors Regulation Authority Limited, a company limited by guarantee and registered in England and Wales (registration number 12608059) whose registered office at The Cube, 199 Wharfside Street, Birmingham, United Kingdom, B1 1RN (the “SRA”).


The SRA has subcontracted the delivery of the services to Kaplan SQE Limited as the approved assessment provider for the delivery of the SQE assessments and other related services, including the operation of the SQE Team. Kaplan SQE Limited is a company registered in England and Wales with registration number 11637771 and registered office at 179 – 191 Borough High Street, London SE1 1HR (“Kaplan SQE”).


The SQE Team is responsible for organising and managing the SQE assessments, including the booking process and general queries in relation to assessments, reasonable adjustments, appeals and complaints.

Part B - Purchase and payment of vouchers


Purchase and payment


Vouchers for SQE assessments may be purchased through the SQE Team which can be contacted at enquiries@sqe.sra.org.uk or on 0203 486 3080.


Payments for vouchers are payable to the SRA. The SRA has authorised Kaplan SQE to collect payments on its behalf.


Payments for vouchers can be made using a credit or debit card or through BACS bank transfer. If a credit arrangement is in place between the SRA and a Candidate Representative payment may also be made through an invoicing arrangement. In this case, payment must be received within 30 days of receipt by the Candidate Representative of an invoice. The Candidate Representative should contact the SQE Team in order to request a credit application form, if a credit arrangement is required.


Vouchers can be purchased individually or in bulk and each voucher will specify which SQE assessment it applies to.


Where a Candidate Representative places an order for voucher(s), the Candidate Representative is agreeing to these Terms and Conditions.


Once the order for voucher(s) has been accepted, the Candidate Representative will receive an e-mail providing a copy of the voucher(s) and a contract based on these Terms and Conditions comes into existence between the Candidate Representative and the SRA.

Part C - Validity, expiry and cancellation of vouchers


Validity of vouchers


Vouchers can be redeemed upon making a booking for a SQE assessment. Separate terms and conditions (the SQE Assessment Terms and Conditions) apply in respect of the booking of a SQE assessment, which include cancellation charges in the event of the cancellation of a booking. Upon purchasing voucher(s), a Candidate Representative is deemed to have accepted the cancellation charges set out in the SQE Assessment Terms and Conditions and agrees to pay such charges in the event an assessment booked using a voucher it has purchased is cancelled, including where cancelled by an individual candidate. The SQE Assessment Terms & Conditions can be found on the SQE website where you can find further information about how to use the vouchers as part of the booking process.


Vouchers are valid until their stated expiry date which will be specified at the time of purchase. Information regarding expiry dates can also be found on the SQE website.


Expiry and cancellation of vouchers


Upon the expiry of an unused voucher, the Candidate Representative will be notified that the voucher is no longer valid and a refund for any unused vouchers will be issued automatically within 14 (fourteen) days without further action being required.


Vouchers can be cancelled prior to their expiry date providing they have not been redeemed. A request for cancellation must be made in writing to the SQE Team using the details provided above. If a voucher is cancelled, a refund of the voucher amounts will be made within 14 (fourteen) days to the Candidate Representative subject to an administrative fee of £50 (which will be applied at the prevailing rate) which will be deducted from the refund amount. The administrative fee is a single fee of £50 whether one or multiple vouchers are cancelled as part of the same cancellation request and covers the administration by the SQE Team of handling the cancellation and refunds. If an invoice has been issued in relation to the purchase of a voucher and the invoice has not been paid before the cancellation date, no administration fee will apply for cancellation.

Part D - Liability




The SRA does not exclude or limit in any way its liability to Candidate Representatives where it would be unlawful to do so. This includes liability for death or personal injury caused by the SRA’s negligence or the negligence of its employees, agents or subcontractors or for fraud or fraudulent misrepresentation.


Subject to paragraph 6.1 above, the SRA’s liability under these Terms and Conditions is limited to the total amount of monies paid by the Candidate Representative for the voucher(s) per purchase and the SRA is not liable to Candidate Representatives for any indirect, special or consequential losses.


The SRA excludes liability to the fullest extent permitted by law in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions.

Part E - Miscellaneous


General terms


No other person shall have any rights to enforce any of these Terms and Conditions.


If a court finds part of this contract illegal, the rest of the contract will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.


If the SRA delays enforcing this contract against a Candidate Representative, it can still enforce it later.


These Terms and Conditions are governed by English law and the courts of England and Wales have exclusive jurisdiction in respect of any proceedings.

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Ready to register for the SQE?

Create your personal SQE account and book your assessments.

Register for SQE 

Have you passed the SQE?

Find out what happens after passing the SQE and admission to the roll of solicitors.

Learn more about Have you passed the SQE?